CatAutoDream Privacy Policy

1. Information We Collect

We collect limited information to provide and enhance your experience with the App:

a. Personal Information You Provide

• Account Data: Phone number, email address, username, and account ID.
• Profile Data: Any information you voluntarily add to your profile (if applicable).
• Correspondence: Information you provide when contacting our support team.

b. Automatically Collected Data

• Device & Technical Data: IP address, device model, operating system version, unique device identifiers, and mobile network information.
• App Usage & Performance Data: Pages viewed, click behavior, session duration, in-app search queries, and crash logs.
• Transaction Data: Participation records in crowdfunding projects, recharge history, withdrawal records, and payment status (processed via third-party gateways).

2. How We Use Your Information

We use the collected data solely to improve and personalize your experience, and to ensure the proper functioning of the App:

• Service Delivery: To operate, maintain, and improve the App, including processing crowdfunding contributions and managing accounts.
• Payment Processing: To facilitate transactions and verify payments through our third-party payment partners.
• Security & Fraud Prevention: To detect, prevent, and investigate fraudulent activities, abuse, or security incidents.
• Customer Support: To respond to your inquiries, comments, and provide technical assistance.
• Communication: To send you important service notifications, updates, and policy changes. We do not use your data for unrelated promotional advertising.
• Analytics & Improvement: To analyze usage trends and improve user experience, using aggregated and anonymized data internally.

All data processing is aimed at delivering a smooth, secure, and user-friendly experience.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you (e.g., providing the crowdfunding service).
• Legal Obligation: Where we are required to comply with legal or regulatory obligations.
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., security, fraud prevention, and service improvement), provided these are not overridden by your rights.

4. Data Sharing

We do not sell your personal data. We only share your data with essential service providers required to operate the App:

• Payment Processors: To handle in-app payments (we do not store full payment card details on our servers).
• Cloud Hosting Providers: For secure storage and hosting of user data.

These providers are contractually obligated to protect your data and may only process it for the purposes we specify. We do not integrate any third-party analytics or marketing SDKs.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Active Accounts: Data is retained while your account is active.
• Post-Termination: After account deletion, we may retain certain data for legal compliance, dispute resolution, and fraud prevention for a limited period (e.g., up to 12 months).
• Log Data: Technical logs are typically retained for 30 days.

6. Data Security

We implement robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.2+ protocols.
• Access Control: Strict internal access controls ensure only authorized personnel have access to user data.
• Monitoring: We conduct regular security monitoring and vulnerability assessments.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Privacy Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: Request that we limit the processing of your data.
• Right to Data Portability: Request a machine-readable copy of your data to transfer to another provider.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
• CCPA-Specific (California residents): Right to know what personal information is collected and the right to opt-out of the sale of personal information (we do not sell data). You will not be discriminated against for exercising these rights.

How to Exercise Your Rights: To exercise any of these rights, please contact us at bersamakreasi6@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing the request.

8. Account Deletion

If you wish to delete your CatAutoDream account and associated data:

• You can request account deletion by contacting our support team at bersamakreasi6@gmail.com from your registered email address.
• Please note that deletion is permanent and cannot be reversed. Certain data may be retained for legal or security purposes as outlined in Section 5.
• We aim to process all deletion requests within 7 business days.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Strictly Necessary: To maintain login sessions and enable core functionality.
• Performance: To analyze how the App is used and improve performance (internally, without third-party analytics).

You can manage or disable cookies in your device settings; however, some features of the App may not function properly.

10. App Permissions

To provide specific features, the App may request certain permissions on your device:

• Storage (if applicable): To save or share content from the App (e.g., receipts or project details).
• Camera (if applicable): To enable QR code scanning or document upload for verification (if applicable).

You can disable these permissions at any time via your device settings, but certain features may become unavailable.

11. Automated Decision-Making

We may use automated systems to process certain data for fraud detection and risk assessment purposes. These decisions do not produce legal effects concerning you without human intervention. You have the right to contest any automated decision by contacting us.

12. Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by applicable laws.

13. Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

14. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data in accordance with this Privacy Policy.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy within the App or via email. The "Last Updated" date at the bottom indicates when the policy was last revised.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us:

• Email (Privacy Matters & Support): bersamakreasi6@gmail.com
• Data Controller: CatAutoDream

We typically respond to privacy-related inquiries within 48 hours.